Shipping
Shipping and handling costs are based the total amount of a single order and geographical location of the recipient. Please remember to add an alternative address if the recipient does not reside in the same place as the person making the order.
Orders may take up to 2 working days to be dispatched.
During times of extreme heat or adverse weather this may be extended.
During times of industrial action this may be extended.
We can not be held responsible for delayed orders after they have been dispatched.
We are unable to despatch orders to Countries with active postal strikes, orders placed to countries with active postal strikes will be held until the strike is resolved.
Treak Cliff Cavern is not responsible for any customs charges incurred for overseas orders. Refunds for orders refused on delivery or not collected from a collection point by the buyer and returned to us are subject to a £10.00 admin fee plus paypal service fees. Postage fees are non-refundable.
Online discounts/offers are exclusive to online purchases and are not available in store.
UNITED KINGDOM
Orders totalling between £1.00 and £499.99:
£4.00 Sent by Royal Mail Tracked 48
Orders totalling above £500.00:
Free delivery.
EUROPE
All orders international tracked or signed £19.50
ALL OTHER REGIONS
All orders international tracked or signed £25.00
Orders destined for the US are subject to a 10% tariff charge which is calculated at the time of payment.
We are unable to despatch any order with a PO BOX as the delivery destination.